Confidentiality of Personal Information
The South East of Scotland Clinical Genetic, Cytogenetic and Molecular Genetic Services follow the NHS Lothian Policy on Confidentiality of Personal Health Information.
This policy exists to ensure that all patient information is treated with complete confidentiality and MUST NOT be divulged to anyone who does not have right to access that information.
Information on the NHS Lothian Policy on Confidentiality of Personal Health Information can be viewed on our policy site – https://policyonline.nhslothian.scot/Policies/ClinicalPolicy/Confidentiality Policy.pdf.
Complaints, Comments or Compliments
The South East of Scotland Clinical Genetic and Laboratory Genetic services are open to receipt of complaints, comments or compliments about any aspect of their services. Please send to the relevant department by letter or email directly.
South East Scotland Clinical Genetics Department – wgh.ClinicalGenetics@nhslothian.scot.nhs.uk (patient interface: appointments/results/counsellors)
South East Scotland Cytogenetics Department – wgh.Cytogenetics@nhslothian.scot.nhs.uk (testing laboratory)
South East Scotland Molecular Genetics Department – Edinburgh.dna@nhslothian.scot.nhs.uk (testing laboratory)
South East Scotland *insert department name* Department
David Brock Building
Western General Hospital
Edinburgh
EH4 2XU
Alternatively, you may contact the NHS Lothian Customer Relations and Feedback Team or the independent Patient Advice and Support Service.
