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Audiology NHS Lothian | Our Services

Communication tactics

For those with a hearing loss:

  • Inform people that you have hearing loss so that people are aware.
  • Ask people to face you when they speak to you – it gives lots of extra information.
  • If you have a better hearing ear, try to position yourself with this ear towards the speaker.
  • Ask people to get your attention before talking to you.
  • Do not be afraid to ask people to repeat themselves.
  • Move closer to the speaker.

For those speaking to a person with a hearing loss:

  • Speak clearly facing anyone who wears hearing aids or has a hearing loss. Do not cover your mouth.
  • Do not exaggerate lip movements as this can make it more difficult to lip-read.
  • Get the attention of the person before speaking to them.
  • Use natural facial expressions and gestures.
  • If you are asked to repeat yourself, consider rephrasing what you have said rather than saying the same thing or shouting.
  • Find a suitable place to talk with good lighting and minimal background noise.
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