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Parent and Infant Relationship Service (PAIRS) NHS Lothian | Our Services

Privacy Policy & Cookies

Privacy and Data Protection Policy

User Anonymity and Personal Information on this Website: Log files are maintained and analysed of all requests for files on the servers. Aggregated analyses of these log files are used to monitor website usage, for example, overall popularity of the site and typical user paths through the site.

In combination with other information which is not collected by NHS Lothian but which may be collected by suppliers of network services, it may in certain situations be possible to identify an individual user’s use of this website. NHS Lothian does not collect the additional information required and will make no attempt to track or identify individual users, except where explicit consent for this is given or where there is a reasonable suspicion that unauthorised access to systems is being attempted. In the case of all users, NHS Lothian reserves the right to attempt to identify and track any individual who is reasonably suspected of trying to gain unauthorised access to computer systems or resources operating as part of this service. As a condition of use of this site, all users must give permission for NHS Lothian to use its access logs to attempt to track users who are reasonably suspected of gaining or attempting to gain unauthorised access.

All log file information collected by NHS Lothian is kept secure and no access to raw log files is given to any third party. In certain cases, an NHS Lothian participating website may implement a registration scheme which will allow usage to be tracked. NHS Lothian policies do not permit this to be done except in cases where users have given informed consent for this to be done, and offending sites will be removed should NHS Lothian become aware of any breaches of this policy. NHS Lothian will endeavour to ensure that participating organisations have proper data-protection procedures in place in respect of the information they make available through their websites. 

Use of Cookies

NHS Lothian does not store any information that would on its own allow us to identify individual users of this service without their permission. Any cookies that may be used by NHS Lothian are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties. 

User Tracking

Except as stated already, NHS Lothian will make no attempt to identify individual users. You should be aware, however, that access to web pages will generally create log entries in the systems of your ISP or network services provider. These entities may be in a position to identify the client computer equipment used to access a page. Such monitoring would be done by the provider of network services and is out-with the responsibility or control of NHS Lothian.