Simpsons

• Being a parent or guardian on the unit you are able to claim for travel and food expenses.
• Young patients family fund enables families to claim up to £8.50 per day. Application forms can be found at main reception with ward clerks or available from your baby’s nurse at bedside.
• Forms must be completed and signed by staff nurse on NNU and then taken to hospital cashiers office in main mall of hospital for processing.

• Accommodation available on the NNU and bedrooms close by unit within the hospital.
• X2 ensuite rooms on unit available for parents/relatives with parent pass. Allocation of this from nurse at bedside or team leader.
• X2 single bedrooms off unit. Allocation of this from nurse at bedside or team leader
• X2 double bedrooms off unit. Allocation of this from nurse at bedside or team leader.
• X4 bed T/C unit for parents rooming in for discharge preparation or if they are breastfeeding baby during admission and need to be close by. These are single bed bays but recliner lounge chairs at bedside so 2^nd parent or relative with 2^nd parent pass can stay as well.

• On the neonatal unit we have the Family Wellbeing Team. This team is made up of 3 clinical psychologists who are available throughout the week Mon-Fri. They are available as part of your baby’s care at the Simpson neonatal unit. The team offer confidential wellbeing appointments, support for emotional health and any parent-infant relationship issues related to experiences of maternity and neonatal care.
• If you would like to speak with the Family Wellbeing Team they can be contacted via your baby’s nurse or medical team. Or contacted directly at mnpi.mail.nhslothian.scot.nhs.uk
• The spiritual care team offer confidential support for families and can be contacted via the nurse at your baby’s bedside.
• Bliss charity – we have signposting on our Bliss notice board in the NNU to the many support resources available from Bliss for parents and families of premature or sick babies.
• We also have a Bliss volunteer available on the unit every Wednesday for any further support or advice about having a baby on the neonatal unit.
• The Aberlour group. This is a charity who offers emotional support for families with babies in the NNU. They are based in the unit weekly to provide valuable support.
• NCT (national childbirth trust)  breastfeeding buddies – these volunteers are based on the unit weekly offering breastfeeding support and advice to mums.
• In the unit we offer parent craft sessions which are carried out by nursing staff and AHPs to provide information and support about different topics surrounding having a baby in the neonatal unit and transitioning to home – (this is a more formal teaching group but can offer further support for families).
• Other charity and support group information can be found around the NNU and on our social media pages.
• Dads Rock advertised on unit as a good resources for new dads. This is an Edinburgh based charity which has support groups and other resources such as a WhatsApp group for providing help and support for dads in NNU – Dads Rock

• The family wellbeing team can also offer support to siblings as needed as well as parents.
• Based at the RHCYP there is “The Hub”. Here, siblings can have access to their play area and play activities which vary daily. The hub also have a team of youth workers and family support services available for siblings.

• Spiritual Care team / Chaplaincy service in the RIE available Mon-Fri 9-5 based at Sanctuary on ground floor.
• Chaplains work on-call as well and can be contacted out of hours so this service is available 24/7.
• To contact this service please speak to nurse at bedside or the Diana Children’s Nurse within the NNU.
• If you wish to bring your own faith leader this can be arranged, please speak with nurse looking after your baby or team leader.
• We can also arrange a blessing or naming ceremony etc if you wish. Please arrange this with nurse looking after your baby.

• We have a family seating room which is still on the unit but away from the noise of the main area. This has dimmed light and sofas for a quieter space to relax.
• The sanctuary is available for quiet space to sit if a family member is needing some “time out”. This is found in the south corridor of the ground floor.
• There is also a “wellbeing walk” which is sign posted and follows a range of different paths around the grounds of the hospital. Around these paths and the green areas of the grounds there are also lots of benches and picnic benches to sit outside if need quiet time.

NHS Lothian Values

Care and Compassion

• We will demonstrate our compassion and caring through our action and words
• We will take time to ensure each person feels listened to, secure, understood and is treated compassionately
• We will be visible, approachable and contribute to creating a calm and friendly atmosphere
• We will provide a safe and caring setting for patients and staff, and an efficient, effective and seamless care experience
• We will meet people’s needs for information and involvement in all care, treatment and support decisions

Dignity and Respect

• We will be polite and courteous in our communications and actions
• We will demonstrate respect for dignity, choice, privacy and confidentiality
• We will recognise and value uniqueness and diversity
• We will be sincere, honest and constructive in giving, and open to receiving, feedback
• We maintain a professional attitude and appearance.

Quality

• We will demonstrate a commitment to doing our best
• We will encourage and explore ideas for improvement and innovation
• We will seek out opportunities to enhance our skills and expertise
• We will work together to achieve high quality services
• We will use our knowledge and enthusiasm to implement positive change and overcome challenges

Teamwork

• We will understand and value each other’s role and contribution
• We will be fair, thoughtful, welcoming and kind to colleagues
• We will offer support, advice and encouragement to others
• We will maximise each other’s potential and contribution through shared learning and development
• We will recognise, share and celebrate our successes, big and small

Openness, Honesty and Responsibility

• We will build trust by displaying transparency and doing what we say we will do
• We will commit to doing what is right – even when challenged
• We will welcome feedback as a means of informing improvements
• We will use our resources and each other’s time efficiently and wisely
• We will maintain and enhance public confidence in our service
• We will be a positive role model