HFEA – Human Fertilisation & Embryology Authority
All treatment cycle cost includes HFEA fees. To find out more please visit www.hfea.gov.uk
Refund policy
Occasionally treatment cycles are cancelled due to a variety of reasons. From the time you accept a date for your initial pre-treatment scan, you are financially committed to the cost of the IVF cycle. Payment must be made prior to the commencement of treatment. If you decide to cancel after treatment has commenced, no refund will be provided.
If you proceed to egg recovery and no egg is retrieved, no eggs fertilise normally or there is no embryo suitable to transfer, you will not be entitled to a refund. If you are self-funding your treatment, it is important to consider the financial as well as emotional implication(s) of treatment before booking your treatment.
On occasions you may be advised to discontinue treatment due to e.g., poor, or excessive response to the treatment drugs, or a co-incidental development of some other condition during treatment. If this occurs a partial refund as outlined below may be offered.
If EFC makes a clinical decision to freeze all your embryos in an IVF or ICSI cycle, your first frozen embryo transfer and associated HRT medication (if required) will be free of charge. Please be aware that there will be no refund associated with the fresh cycle.
All refunds will be processed after the clinical team have reviewed your medical record. In the event of an unexpected interruption to our services which is out with our control, your treatment may have to be cancelled. In this case you will be entitled to a full refund.
Refunds
Cancelled IVF / ICSI cycle due to poor response or potential ovarian hyperstimulation syndrome* £2,800
If cancellation is due to potential ovarian hyperstimulation syndrome, there is an option to transfer funding to next treatment cycle.
Cancelled FET – no embryo transfer (failed thaw) £500 refund
Second cycle of sibling intra-uterine insemination (IUI) with donor sperm if not required £800 refund
Refunds for other treatments will be calculated accordingly.
Non-refundable deposits
This is relevant to you if you chose to cancel treatment before you have started stimulation injections or received monitoring (blood tests or scans) by the clinic. This non-refundable deposit is to cover costs incurred by EFC before you cancelled your treatment. £500
