VOCAL (Voice of Carers Across Lothian): Referral Pathway

You can self-refer or refer on behalf of someone else with their consent using our secure online referral form or by contacting VOCAL directly (see below for details).

If referring someone else, please ensure that the carer is fully aware that you are making the referral and to whom.

To make a referral for yourself or on behalf of someone else you will need to give some details, including:

Name of the carer
Address of the carer
Contact details (phone/email) of the carer
Some information about their caring situation.

Following referral or self-referral all carers will receive a comprehensive information pack and an initial phone call to explore their personal situation. The carer will then be allocated to the most appropriate practitioner who will provide one to one support over the phone, at home or in the community depending on the carer’s needs or preference.