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Care Homes NHS Lothian | Our Services

VOCAL (Voice of Carers Across Lothian): Referral Pathway

Vocal logo - with the words "Vocal, working with carers" Underneath logo the words "VOCAL supports unpaid carers in Edinburgh and Midlothian in all caring situations and relationships, to help identify the issues affecting them and achieve the best possible outcome for carers.

You can self-refer or refer on behalf of someone else with their consent using our secure online referral form opens a new window or by contacting VOCAL directly (see below for details).

If referring someone else, please ensure that the carer is fully aware that you are making the referral and to whom.

To make a referral for yourself or on behalf of someone else you will need to give some details, including:

  • Name of the carer
  • Address of the carer
  • Contact details (phone/email) of the carer
  • Some information about their caring situation.

Following referral or self-referral all carers will receive a comprehensive information pack and an initial phone call to explore their personal situation. The carer will then be allocated to the most appropriate practitioner who will provide one to one support over the phone, at home or in the community depending on the carer’s needs or preference.

Contact Details:

Edinburgh

Edinburgh Carers’ Hub
60 Leith Walk
EDINBURGH
EH6 5HB

Telephone: Freephone 0808 196 6666
Email: centre@vocal.org.uk

Midlothian

VOCAL Carer Centre
30/1 Hardengreen Estate
Dalkeith
EH22 3NX

Telephone: Freephone 0808 196 6666
Email: midlothian@vocal.org.uk