{"id":2043,"date":"2026-01-07T09:29:03","date_gmt":"2026-01-07T09:29:03","guid":{"rendered":"https:\/\/services.nhslothian.scot\/travelclinics\/?page_id=2043"},"modified":"2026-02-25T11:24:34","modified_gmt":"2026-02-25T11:24:34","slug":"give-feedback-on-our-service","status":"publish","type":"page","link":"https:\/\/services.nhslothian.scot\/travelclinics\/give-feedback-on-our-service\/","title":{"rendered":"Give Feedback on Our Service"},"content":{"rendered":"\n<div class=\"wp-block-media-text alignfull has-media-on-the-right is-stacked-on-mobile headingblockmargin gowide has-white-background-color has-background\" style=\"grid-template-columns:auto 42%\"><div class=\"wp-block-media-text__content\">\n<figure class=\"wp-block-image size-full\"><div class=\"wpcp-wp-lightbox-host wpcp-advanced-image-lightbox-icon-hover\"><a class=\"wpcp-wp-lightbox-image-link\" href=\"https:\/\/services.nhslothian.scot\/travelclinics\/wp-content\/uploads\/sites\/29\/2022\/03\/travel-clinic-small.png\" data-wpcp-wp-lb-image=\"1\"><img loading=\"lazy\" decoding=\"async\" width=\"350\" height=\"134\" src=\"https:\/\/services.nhslothian.scot\/travelclinic\/wp-content\/uploads\/sites\/29\/2022\/03\/travel-clinic-small.png\" alt=\"NHS Lothian Travel Clinics\" class=\"wp-image-508\" srcset=\"https:\/\/services.nhslothian.scot\/travelclinics\/wp-content\/uploads\/sites\/29\/2022\/03\/travel-clinic-small.png 350w, https:\/\/services.nhslothian.scot\/travelclinics\/wp-content\/uploads\/sites\/29\/2022\/03\/travel-clinic-small-300x115.png 300w\" sizes=\"auto, (max-width: 350px) 100vw, 350px\" \/><\/a><a href=\"https:\/\/services.nhslothian.scot\/travelclinics\/wp-content\/uploads\/sites\/29\/2022\/03\/travel-clinic-small.png\" data-fancybox=\"wpcp-wp-img-508\" class=\"wpcp-lightbox-trigger wpcp-advanced-image-lightbox-icon wpcp-position-top-right wpcp-advanced-image-lightbox-icon-hover wpcp-global-lightbox-icon wpcp-lightbox-icon--global wpcp-lb-icon-style-default\" data-wpcp-lb-icon-source=\"global\" aria-label=\"Open image in lightbox\" data-thumb-src=\"https:\/\/services.nhslothian.scot\/travelclinics\/wp-content\/uploads\/sites\/29\/2022\/03\/travel-clinic-small-300x115.png\" data-wpcp-lb-single=\"1\"><span class=\"wpcp-icon-container\"><svg viewBox=\"0 0 20 20\"><path d=\"M17.6585 16.025L14.2437 12.6198C15.1716 11.3338 15.6121 9.7613 15.4871 8.1819C15.362 6.60251 14.6795 5.11847 13.5607 3.99351C12.936 3.36206 12.1916 2.86066 11.3709 2.51845C10.5502 2.17623 9.66952 2 8.77995 2C7.89039 2 7.00969 2.17623 6.18899 2.51845C5.36829 2.86066 4.62395 3.36206 3.99919 3.99351C3.36594 4.61649 2.86312 5.35871 2.51992 6.17708C2.17673 6.99545 2 7.87365 2 8.76068C2 9.64772 2.17673 10.5259 2.51992 11.3443C2.86312 12.1627 3.36594 12.9049 3.99919 13.5279C5.11957 14.6901 6.62279 15.4103 8.23285 15.5562C9.84291 15.7022 11.4517 15.2641 12.7639 14.3224L16.1788 17.7275C16.3849 17.9034 16.6473 18 16.9186 18C17.1899 18 17.4523 17.9034 17.6585 17.7275C18.1138 17.16 18.1138 16.5925 17.6585 16.025ZM5.59278 12.0523C5.16258 11.6298 4.82094 11.1263 4.58774 10.5709C4.35455 10.0156 4.23446 9.41951 4.23446 8.81744C4.23446 8.21536 4.35455 7.6193 4.58774 7.06394C4.82094 6.50859 5.16258 6.00503 5.59278 5.58257C6.01644 5.15359 6.52144 4.81292 7.07838 4.58039C7.63532 4.34786 8.23308 4.22811 8.83687 4.22811C9.44066 4.22811 10.0384 4.34786 10.5954 4.58039C11.1523 4.81292 11.6573 5.15359 12.081 5.58257C12.5112 6.00503 12.8528 6.50859 13.086 7.06394C13.3192 7.6193 13.4393 8.21536 13.4393 8.81744C13.4393 9.41951 13.3192 10.0156 13.086 10.5709C12.8528 11.1263 12.5112 11.6298 12.081 12.0523C11.6573 12.4813 11.1523 12.822 10.5954 13.0545C10.0384 13.287 9.44066 13.4068 8.83687 13.4068C8.23308 13.4068 7.63532 13.287 7.07838 13.0545C6.52144 12.822 6.01644 12.4813 5.59278 12.0523Z\" \/><\/svg><\/span><\/a><\/div><\/figure>\n\n\n\n<h1 class=\"wp-block-heading colourtext\" id=\"give-feedback-on-our-service\">Give Feedback on Our Service.<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">In Lothian we aim to provide gold standard travel medicine services through our team of Clinical Nurse Specialists and Travel Medicine Consultants.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Should you wish to feedback on our <strong>booking process<\/strong> please follow:<\/em><br><a href=\"https:\/\/app.onlinesurveys.jisc.ac.uk\/s\/nhslothiansurveys\/travel-clinic-booking-survey\" target=\"_blank\" rel=\"noreferrer noopener\">Travel Clinic Booking Survey<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Should you wish to feedback on your <strong>appointment experience<\/strong> please follow: <a href=\"https:\/\/app.onlinesurveys.jisc.ac.uk\/s\/nhslothiansurveys\/nhs-lothian-travel-clinic-feedback-questionnaire\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/app.onlinesurveys.jisc.ac.uk\/s\/nhslothiansurveys\/nhs-lothian-travel-clinic-feedback-questionnaire<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Should you wish to give feedback about the <strong>NHS Lothian Travel Service in general<\/strong> please follow:<\/em><br><a href=\"https:\/\/www.nhslothian.scot\/yourrights\/patient-experience-team-tell-us-about-your-experience\/how-to-give-feedback\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to Give Feedback | NHS Lothian<\/a><\/p>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-2043_ca1414-18 .kt-block-spacer{height:30px;}.wp-block-kadence-spacer.kt-block-spacer-2043_ca1414-18 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-2043_ca1414-18\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><\/div><\/div>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"789\" height=\"945\" src=\"https:\/\/services.nhslothian.scot\/travelclinics\/wp-content\/uploads\/sites\/29\/2022\/03\/other.jpg\" alt=\"Polaroid Photos\" class=\"wp-image-904 size-full\" srcset=\"https:\/\/services.nhslothian.scot\/travelclinics\/wp-content\/uploads\/sites\/29\/2022\/03\/other.jpg 789w, https:\/\/services.nhslothian.scot\/travelclinics\/wp-content\/uploads\/sites\/29\/2022\/03\/other-250x300.jpg 250w, https:\/\/services.nhslothian.scot\/travelclinics\/wp-content\/uploads\/sites\/29\/2022\/03\/other-768x920.jpg 768w\" sizes=\"auto, (max-width: 789px) 100vw, 789px\" \/><\/figure><\/div>\n\n\n<style>.wp-block-kadence-image.kb-image2043_a6c709-0a:not(.kb-specificity-added):not(.kb-extra-specificity-added){margin-top:-35px;}.kb-image2043_a6c709-0a .kb-image-has-overlay:after{opacity:0.3;}@media all and (max-width: 1024px){.wp-block-kadence-image.kb-image2043_a6c709-0a:not(.kb-specificity-added):not(.kb-extra-specificity-added){margin-top:-35px;}}@media all and (max-width: 767px){.wp-block-kadence-image.kb-image2043_a6c709-0a:not(.kb-specificity-added):not(.kb-extra-specificity-added){margin-top:-35px;}}<\/style>\n<div class=\"wp-block-kadence-image kb-image2043_a6c709-0a absolutecenter\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"71\" height=\"72\" src=\"https:\/\/services.nhslothian.scot\/travelclinic\/wp-content\/uploads\/sites\/29\/2022\/03\/arrowdown.png\" alt=\"Down Arrow\" class=\"kb-img wp-image-621\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-getwid-section caringcover gowide alignfull alignfull getwid-section-content-full-width\"><div class=\"wp-block-getwid-section__wrapper getwid-padding-left-medium getwid-padding-right-medium getwid-margin-left-none getwid-margin-right-none\" style=\"min-height:350px;padding-top:2px;padding-bottom:0px\"><div class=\"wp-block-getwid-section__inner-wrapper\"><div class=\"wp-block-getwid-section__background-holder\"><div class=\"wp-block-getwid-section__background has-background\" style=\"background-color:#954B6A;background-image:url('https:\/\/services.nhslothian.scot\/travelclinic\/wp-content\/uploads\/sites\/29\/2022\/03\/largemap2.jpg');background-position:center center;background-repeat:no-repeat\"><div class=\"wp-block-getwid-section__background-image-wrapper\"><img decoding=\"async\" class=\"wp-block-getwid-section__background-image\" src=\"https:\/\/services.nhslothian.scot\/travelclinic\/wp-content\/uploads\/sites\/29\/2022\/03\/largemap2.jpg\" alt=\"Close up of a world map\"\/><\/div><\/div><div class=\"wp-block-getwid-section__foreground\" style=\"opacity:0.8;background-color:#0d121f;mix-blend-mode:\"><\/div><\/div><div class=\"wp-block-getwid-section__content\"><div class=\"wp-block-getwid-section__inner-content\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\">\n<h2 class=\"wp-block-heading has-text-align-center has-white-color has-text-color\" id=\"get-travel-advice-for-your-trip\">Get Travel Advice for Your Trip.<\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Before you consult a travel medicine specialist you can get information about your destination country, any vaccines required or recommended, malaria and health information.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-4effdc6a wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/travelhealthpro.org.uk\/countries?\" target=\"_blank\" rel=\"noreferrer noopener\">Destination Country Advice<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/travelhealthpro.org.uk\/factsheets\" target=\"_blank\" rel=\"noreferrer noopener\">Disease Prevention Advice<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-getwid-section copyright gowide alignfull alignfull getwid-section-content-full-width\"><div class=\"wp-block-getwid-section__wrapper getwid-padding-left-small getwid-padding-right-small getwid-padding-tablet-top-none getwid-padding-tablet-bottom-none getwid-padding-tablet-left-small getwid-padding-tablet-right-small getwid-padding-mobile-top-none getwid-padding-mobile-bottom-none getwid-padding-mobile-left-small getwid-padding-mobile-right-small getwid-margin-left-none getwid-margin-right-none getwid-align-items-tablet-center getwid-align-items-mobile-center getwid-justify-content-tablet-center getwid-justify-content-mobile-center\" style=\"padding-top:15px;padding-bottom:0px\"><div class=\"wp-block-getwid-section__inner-wrapper\"><div class=\"wp-block-getwid-section__background-holder\"><div class=\"wp-block-getwid-section__background has-background has-accent-colour-background-color\"><\/div><div class=\"wp-block-getwid-section__foreground\" style=\"opacity:0.8;background-color:#002A00;mix-blend-mode:\"><\/div><\/div><div class=\"wp-block-getwid-section__content\"><div class=\"wp-block-getwid-section__inner-content\">\n<p class=\"has-text-align-center has-standard-white-color has-text-color wp-block-paragraph\"><sup><sub>ORIGINAL GRAPHICS COURTESY OF <a href=\"https:\/\/www.freepik.com\/\">FREEPICK.COM<\/a> &amp; <a href=\"https:\/\/freeicons.io\/\">FREEICONS.IO<\/a><\/sub><\/sup><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/wholewidth.php","meta":{"_gspb_post_css":"","footnotes":""},"categories":[],"class_list":["post-2043","page","type-page","status-publish","hentry"],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"NHS Lothian","author_link":"https:\/\/services.nhslothian.scot\/travelclinics\/author\/nhs-lothian\/"},"rttpg_comment":0,"rttpg_category":false,"rttpg_excerpt":null,"_links":{"self":[{"href":"https:\/\/services.nhslothian.scot\/travelclinics\/wp-json\/wp\/v2\/pages\/2043","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/services.nhslothian.scot\/travelclinics\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/services.nhslothian.scot\/travelclinics\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/services.nhslothian.scot\/travelclinics\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/services.nhslothian.scot\/travelclinics\/wp-json\/wp\/v2\/comments?post=2043"}],"version-history":[{"count":4,"href":"https:\/\/services.nhslothian.scot\/travelclinics\/wp-json\/wp\/v2\/pages\/2043\/revisions"}],"predecessor-version":[{"id":2338,"href":"https:\/\/services.nhslothian.scot\/travelclinics\/wp-json\/wp\/v2\/pages\/2043\/revisions\/2338"}],"wp:attachment":[{"href":"https:\/\/services.nhslothian.scot\/travelclinics\/wp-json\/wp\/v2\/media?parent=2043"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/services.nhslothian.scot\/travelclinics\/wp-json\/wp\/v2\/categories?post=2043"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}