{"id":307,"date":"2022-06-20T14:14:35","date_gmt":"2022-06-20T13:14:35","guid":{"rendered":"https:\/\/services.nhslothian.scot\/rightcare\/gp-out-of-hours-service\/"},"modified":"2022-06-23T12:15:13","modified_gmt":"2022-06-23T11:15:13","slug":"gp-out-of-hours-service","status":"publish","type":"page","link":"https:\/\/services.nhslothian.scot\/rightcare\/gp-out-of-hours-service\/","title":{"rendered":"GP Out of Hours Service"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">If you need urgent medical advice which can&#8217;t wait until your GP practice is open, or you have a sudden onset or worsening of conditions, please call:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-full is-resized\"><div class=\"wpcp-wp-lightbox-host wpcp-advanced-image-lightbox-icon-hover\"><a class=\"wpcp-wp-lightbox-image-link\" href=\"https:\/\/services.nhslothian.scot\/rightcare\/wp-content\/uploads\/sites\/49\/2022\/06\/MedicalTeam.jpg\" data-wpcp-wp-lb-image=\"1\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/services.nhslothian.scot\/rightcare\/wp-content\/uploads\/sites\/49\/2022\/06\/MedicalTeam.jpg\" alt=\"Thee medical professionals smiling\" class=\"wp-image-400\" width=\"379\" height=\"405\" srcset=\"https:\/\/services.nhslothian.scot\/rightcare\/wp-content\/uploads\/sites\/49\/2022\/06\/MedicalTeam.jpg 505w, https:\/\/services.nhslothian.scot\/rightcare\/wp-content\/uploads\/sites\/49\/2022\/06\/MedicalTeam-281x300.jpg 281w\" sizes=\"auto, (max-width: 379px) 100vw, 379px\" \/><\/a><a href=\"https:\/\/services.nhslothian.scot\/rightcare\/wp-content\/uploads\/sites\/49\/2022\/06\/MedicalTeam.jpg\" data-fancybox=\"wpcp-wp-img-400\" class=\"wpcp-lightbox-trigger wpcp-advanced-image-lightbox-icon wpcp-position-top-right wpcp-advanced-image-lightbox-icon-hover wpcp-global-lightbox-icon wpcp-lightbox-icon--global wpcp-lb-icon-style-default\" data-wpcp-lb-icon-source=\"global\" aria-label=\"Open image in lightbox\" data-thumb-src=\"https:\/\/services.nhslothian.scot\/rightcare\/wp-content\/uploads\/sites\/49\/2022\/06\/MedicalTeam-281x300.jpg\" data-wpcp-lb-single=\"1\"><span class=\"wpcp-icon-container\"><svg viewBox=\"0 0 20 20\"><path d=\"M17.6585 16.025L14.2437 12.6198C15.1716 11.3338 15.6121 9.7613 15.4871 8.1819C15.362 6.60251 14.6795 5.11847 13.5607 3.99351C12.936 3.36206 12.1916 2.86066 11.3709 2.51845C10.5502 2.17623 9.66952 2 8.77995 2C7.89039 2 7.00969 2.17623 6.18899 2.51845C5.36829 2.86066 4.62395 3.36206 3.99919 3.99351C3.36594 4.61649 2.86312 5.35871 2.51992 6.17708C2.17673 6.99545 2 7.87365 2 8.76068C2 9.64772 2.17673 10.5259 2.51992 11.3443C2.86312 12.1627 3.36594 12.9049 3.99919 13.5279C5.11957 14.6901 6.62279 15.4103 8.23285 15.5562C9.84291 15.7022 11.4517 15.2641 12.7639 14.3224L16.1788 17.7275C16.3849 17.9034 16.6473 18 16.9186 18C17.1899 18 17.4523 17.9034 17.6585 17.7275C18.1138 17.16 18.1138 16.5925 17.6585 16.025ZM5.59278 12.0523C5.16258 11.6298 4.82094 11.1263 4.58774 10.5709C4.35455 10.0156 4.23446 9.41951 4.23446 8.81744C4.23446 8.21536 4.35455 7.6193 4.58774 7.06394C4.82094 6.50859 5.16258 6.00503 5.59278 5.58257C6.01644 5.15359 6.52144 4.81292 7.07838 4.58039C7.63532 4.34786 8.23308 4.22811 8.83687 4.22811C9.44066 4.22811 10.0384 4.34786 10.5954 4.58039C11.1523 4.81292 11.6573 5.15359 12.081 5.58257C12.5112 6.00503 12.8528 6.50859 13.086 7.06394C13.3192 7.6193 13.4393 8.21536 13.4393 8.81744C13.4393 9.41951 13.3192 10.0156 13.086 10.5709C12.8528 11.1263 12.5112 11.6298 12.081 12.0523C11.6573 12.4813 11.1523 12.822 10.5954 13.0545C10.0384 13.287 9.44066 13.4068 8.83687 13.4068C8.23308 13.4068 7.63532 13.287 7.07838 13.0545C6.52144 12.822 6.01644 12.4813 5.59278 12.0523Z\" \/><\/svg><\/span><\/a><\/div><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\"><li><strong>NHS 24:&nbsp;<\/strong>111<\/li><li><strong>Text phone users:&nbsp;<\/strong>18001 111<\/li><li><strong>If English is not your first language:&nbsp;<\/strong>tell the person answering the call the language the patient speaks to be linked as soon as possible to a translation service<\/li><li>in&nbsp;life threatening illness or injury&nbsp;always dial 999<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The\u00a0call handler will ask a few questions to help refer you to the GP out-of-hours service or direct you to another care service if they can help more quickly.\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Assessments can only be arranged by contacting NHS 24, there are no walk-in centres.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If referred to our service, you will either be:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>called back by a doctor or nurse practitioner to discuss your problem<\/li><li>given advice over the phone<\/li><li>&nbsp;allocated an appointment to attend one of five out-of-hours centres located across Lothian<\/li><li>&nbsp;visited in your own home if you are frail or elderly<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">All routine health matters, including repeat prescriptions must be dealt with by your own GP practice. Contact them during normal opening hours and check if they have an online repeat prescription service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your local pharmacy can also help with a wide range of minor illnesses first.&nbsp; Many offer consultations and can prescribe medicines for impetigo, shingles, skin infections and for some women urinary infections.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dr Hayley Harris, Clinical Director of LUCS, explains how and when to access our out of hours service in this short film:<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-embed is-type-video is-provider-vimeo wp-block-embed-vimeo wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Hayley Harris - To Camera - Subtitled.mp4\" src=\"https:\/\/player.vimeo.com\/video\/661220198?h=2d422cdc2e&amp;dnt=1&amp;app_id=122963\" width=\"1520\" height=\"855\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any comments or complaints about Lothian&#8217;s GP Out of Hours service, which is also know as Lothian Unscheduled Care Services (LUCS) please write to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">NHS Lothian Patient Experience Team<br>2nd Floor,<br>Waverley Gate,<br>Edinburgh<br>EH1 3EG<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">or telephone 0131 536 3370<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email:&nbsp;<a href=\"mailto:feedback@nhslothian.scot.nhs.uk\">feedback@nhslothian.scot.nhs.uk<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you need urgent medical advice which can&rsquo;t wait until your GP practice is open, or you have a sudden onset or worsening of conditions, please call: NHS 24:&nbsp;111 Text phone users:&nbsp;18001 111 If English is not your first language:&nbsp;tell the person answering the call the language the patient speaks to be linked as soon<\/p>\n","protected":false},"author":2,"featured_media":389,"parent":0,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"page-templates\/featwide.php","meta":{"_gspb_post_css":"","footnotes":""},"categories":[],"class_list":["post-307","page","type-page","status-publish","has-post-thumbnail","hentry"],"rttpg_featured_image_url":{"full":["https:\/\/services.nhslothian.scot\/rightcare\/wp-content\/uploads\/sites\/49\/2022\/06\/RCRP_BannerHome02.png",1920,300,false],"landscape":["https:\/\/services.nhslothian.scot\/rightcare\/wp-content\/uploads\/sites\/49\/2022\/06\/RCRP_BannerHome02.png",1920,300,false],"portraits":["https:\/\/services.nhslothian.scot\/rightcare\/wp-content\/uploads\/sites\/49\/2022\/06\/RCRP_BannerHome02.png",1920,300,false],"thumbnail":["https:\/\/services.nhslothian.scot\/rightcare\/wp-content\/uploads\/sites\/49\/2022\/06\/RCRP_BannerHome02-150x150.png",150,150,true],"medium":["https:\/\/services.nhslothian.scot\/rightcare\/wp-content\/uploads\/sites\/49\/2022\/06\/RCRP_BannerHome02-300x47.png",300,47,true],"large":["https:\/\/services.nhslothian.scot\/rightcare\/wp-content\/uploads\/sites\/49\/2022\/06\/RCRP_BannerHome02-1024x160.png",1024,160,true],"1536x1536":["https:\/\/services.nhslothian.scot\/rightcare\/wp-content\/uploads\/sites\/49\/2022\/06\/RCRP_BannerHome02-1536x240.png",1536,240,true],"2048x2048":["https:\/\/services.nhslothian.scot\/rightcare\/wp-content\/uploads\/sites\/49\/2022\/06\/RCRP_BannerHome02.png",1920,300,false],"post_slider_thumbnail":["https:\/\/services.nhslothian.scot\/rightcare\/wp-content\/uploads\/sites\/49\/2022\/06\/RCRP_BannerHome02-1520x238.png",1520,238,true]},"rttpg_author":{"display_name":"NHS Lothian","author_link":"https:\/\/services.nhslothian.scot\/rightcare\/author\/nhs-lothian\/"},"rttpg_comment":0,"rttpg_category":false,"rttpg_excerpt":"If you need urgent medical advice which can&rsquo;t wait until your GP practice is open, or you have a sudden onset or worsening of conditions, please call: NHS 24:&nbsp;111 Text phone users:&nbsp;18001 111 If English is not your first language:&nbsp;tell the person answering the call the language the patient speaks to be linked as soon","_links":{"self":[{"href":"https:\/\/services.nhslothian.scot\/rightcare\/wp-json\/wp\/v2\/pages\/307","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/services.nhslothian.scot\/rightcare\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/services.nhslothian.scot\/rightcare\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/services.nhslothian.scot\/rightcare\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/services.nhslothian.scot\/rightcare\/wp-json\/wp\/v2\/comments?post=307"}],"version-history":[{"count":4,"href":"https:\/\/services.nhslothian.scot\/rightcare\/wp-json\/wp\/v2\/pages\/307\/revisions"}],"predecessor-version":[{"id":473,"href":"https:\/\/services.nhslothian.scot\/rightcare\/wp-json\/wp\/v2\/pages\/307\/revisions\/473"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/services.nhslothian.scot\/rightcare\/wp-json\/wp\/v2\/media\/389"}],"wp:attachment":[{"href":"https:\/\/services.nhslothian.scot\/rightcare\/wp-json\/wp\/v2\/media?parent=307"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/services.nhslothian.scot\/rightcare\/wp-json\/wp\/v2\/categories?post=307"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}