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Our Services NHS Lothian | Our Services

Frequently Asked Questions

General Questions How do I change/cancel my appointment? You can call the contact centre on 0131 536 1627. The contact centre is opening hours are: Monday-Thursday 8.45am-noon and 1pm-4pm Friday: 8.45am-noon and 1pm-3pm Please note local clinics are unable to change or cancel your appointment. What are the core hours that the clinic is open?

Frequently Asked Questions

Who is carrying out the survey? ScotCen Social Research is carrying out the survey on behalf of NHS Lothian and the University of Edinburgh. ScotCen is the Scottish arm of NatCen, Britain’s biggest independent social research agency. NHS Lothian provides a comprehensive range of primary, community-based and acute hospital services for the Lothian population. The

Coping with Worries about Going Out

Learn Tell me more Self-Assess Tools for self-assessing People with fears about going out often have a hard time feeling safe in public places, especially where crowds gather. The fear can be so overwhelming that you may feel unable to leave your home. If you have experienced this then you might recognise the experiences described

Planning for the Future

People who have long term health problems are encouraged to think about what they would or would not want in the future. This does not just apply to people with Parkinson’s and similar conditions, but any long-term health condition. It should also be considered by those of us who are fortunate enough to suffer from

Living with a visible difference

Adults with Microtia or ear loss through trauma (e.g. human bites, accidents or illness) can experience low self-esteem, low mood and anxiety.  If you have lost your ear through an accident, an assault or an illness, you may experience post traumatic symptoms such as nightmares, flashbacks or panic attacks, and the appearance of the injured

Frequently Asked Questions

We know this is a time of concern for you and we have put together a list of some frequently asked questions. We hope this is helpful, however if you cannot find the information you require please get in touch with your midwife. 1. Care During Your Pregnancy What antenatal classes or education is available?Please

Day of Surgery

There may be lots of things to think about when you are asked to come to hospital for an operation. This webpage gives you clear information about the practical steps you need to take. It is very important that you follow the fasting instructions below. If you do not do this, your operation may be cancelled. How

Trauma Training Courses

​Please find a summary of trauma related training programmes that are currently available for staff.  If you currently work within the South East Trauma Network and are interested in attending one of the below courses please speak to your line manager about registration. HECTOR HECTOR began as the Heartlands Elderly Care Trauma and Ongoing Recovery

Ten ways to a positive birth with induction

Here are suggestions to make your induction a positive experience: 1.      Understand WHY you are being offered an induction. As explained in “Why is an induction being considered for me and my baby?” there are a number of possible reasons and it is important you talk with your midwife or doctor about your

Guidance, Legislation and Frameworks

This page provides guidance, legislation and frameworks where a team or topic do not have this on their page. Contribute to Legislation and Guidance July 2023 – Meaningful Connection, Self-Evaluation Tool The Care Inspectorate have launched a self-evaluation tool, which adult and older people’s Care Homes can use to help assess how they are doing

Are You Searching in the Correct Section?

The NHS Lothian website is comprised of multiple sections each with their own unique search engines. If you aren't finding what you're looking for, our other sections may hold the information you require.

NHS Lothian Website Screenshot

NHS Lothian

The main section for NHS Lothian. Includes information on hospitals and locations, what to do in emergencies, our waiting times, your rights, immunisations and how to volunteer.
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NHS Lothian News and Media

News & Media

The News section for NHS Lothian. Latest news and updates for patients and the media, plus pages celebrating our annual staff awards 'Celebrating Success'.
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NHS Lothian Our Services

Our Services

Information on Dentists, GPs, Opticians, Pharmacies and an A-Z of healthcare services provided by NHS Lothian.
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NHS Lothian News and Media

Our Organisation

Details of our NHS Board, strategies, accounts, planning, key documents and Freedom of Information requests.
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NHS Lothian Policy Online

Policy Online

The repository for all NHS Lothian policies, procedures, guidelines, forms, charts, and patient information leaflets.
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NHS Lothian Staff

Staff

Information for our Staff including Staff Benefits, Staff Networks, Staff Support and Professional Education sites.
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NHS Lothian Apps

Apps

Standalone NHS Lothian websites, including Online Payments and RefHelp: instant access to referral guidelines for GPs and clinicians.
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NHS Lothian Careers

Careers

NHS Lothian offers a huge range of career prospects and a wide range of job, training and development opportunities.
Visit careers.nhslothian.scot