{"id":321,"date":"2024-11-05T14:50:00","date_gmt":"2024-11-05T14:50:00","guid":{"rendered":"https:\/\/services.nhslothian.scot\/geneticservice\/your-rights\/"},"modified":"2024-11-05T14:56:12","modified_gmt":"2024-11-05T14:56:12","slug":"your-rights","status":"publish","type":"page","link":"https:\/\/services.nhslothian.scot\/geneticservice\/your-rights\/","title":{"rendered":"Your Rights"},"content":{"rendered":"\n<p><strong>Confidentiality of Personal Information<\/strong><br><br>The South East of Scotland Clinical Genetic, Cytogenetic and Molecular Genetic Services follow the NHS Lothian Policy on Confidentiality of Personal Health Information.<\/p>\n\n\n\n<p>This policy exists to ensure that all patient information is treated with complete confidentiality and MUST NOT be divulged to anyone who does not have right to access that information.<\/p>\n\n\n\n<p>Information on the NHS Lothian Policy on Confidentiality of Personal Health Information can be viewed on our policy site &#8211;&nbsp;<a href=\"https:\/\/policyonline.nhslothian.scot\/Policies\/ClinicalPolicy\/Confidentiality%20Policy.pdf\">https:\/\/policyonline.nhslothian.scot\/Policies\/ClinicalPolicy\/Confidentiality Policy.pdf<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Complaints, Comments or Compliments<\/h2>\n\n\n\n<p>The South East of Scotland Clinical Genetic and Laboratory Genetic services&nbsp;are open to receipt of complaints, comments or compliments about any aspect of their services.&nbsp; Please send to the relevant department by letter or email directly.&nbsp;<\/p>\n\n\n\n<p><\/p>\n\n\n<style>.kt-svg-icons321_a075b0-f5 .kt-svg-item-0 .kb-svg-icon-wrap{color:var(--global-palette4, #2D3748);font-size:50px;}.wp-block-kadence-icon.kt-svg-icons321_a075b0-f5{justify-content:flex-start;}<\/style>\n<div class=\"wp-block-kadence-icon kt-svg-icons kt-svg-icons321_a075b0-f5 alignnone\"><style>.kt-svg-item-321_445d50-27 .kb-svg-icon-wrap, .kt-svg-style-stacked.kt-svg-item-321_445d50-27 .kb-svg-icon-wrap{font-size:38px;background:transparent;border-width:0px;border-radius:0%;padding-top:var(--global-kb-spacing-xs, 1rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xs, 1rem);padding-left:var(--global-kb-spacing-xs, 1rem);}<\/style>\n<div class=\"wp-block-kadence-single-icon kt-svg-style-stacked kt-svg-icon-wrap kt-svg-item-321_445d50-27\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_mail\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M4 4h16c1.1 0 2 .9 2 2v12c0 1.1-.9 2-2 2H4c-1.1 0-2-.9-2-2V6c0-1.1.9-2 2-2z\"\/><polyline points=\"22,6 12,13 2,6\"\/><\/svg><\/span><\/div>\n<\/div>\n\n\n\n<p><strong>South East Scotland <em>Clinical Genetics<\/em> Department<\/strong> &#8211; loth.wghclinicalgenetics@nhs.scot (patient interface: appointments\/results\/counsellors)<\/p>\n\n\n\n<p><strong>South East Scotland <em>Cytogenetics<\/em> Department<\/strong> &#8211; loth.wghcytogenetics@nhs.scot (testing laboratory)<\/p>\n\n\n\n<p><strong>South East Scotland <em>Molecular Genetics<\/em> Department<\/strong> &#8211; loth.edinburghdna2@nhs.scot (testing laboratory)<\/p>\n\n\n\n<p><\/p>\n\n\n<style>.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box321_aaeef3-c6 .kt-blocks-info-box-link-wrap{max-width:unset;}.kt-info-box321_aaeef3-c6 .kt-blocks-info-box-link-wrap{border-top:0px solid #ffffff;border-right:0px solid #ffffff;border-bottom:0px solid #ffffff;border-left:0px solid #ffffff;background:#ffffff;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-info-box321_aaeef3-c6 .kadence-info-box-icon-container .kt-info-svg-icon, 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0.9rem);line-height:5px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:-60px;margin-right:-60px;margin-bottom:-60px;margin-left:-60px;}.kt-info-box321_aaeef3-c6 .kt-blocks-info-box-text{min-height:0px;}.kt-info-box321_aaeef3-c6 .kt-blocks-info-box-learnmore{background:transparent;border-width:0px 0px 0px 0px;padding-top:4px;padding-right:8px;padding-bottom:4px;padding-left:8px;margin-top:10px;margin-right:0px;margin-bottom:10px;margin-left:0px;}@media all and (max-width: 1024px){.kt-info-box321_aaeef3-c6 .kt-blocks-info-box-link-wrap{border-top:0px solid #ffffff;border-right:0px solid #ffffff;border-bottom:0px solid #ffffff;border-left:0px solid #ffffff;}}@media all and (max-width: 767px){.kt-info-box321_aaeef3-c6 .kt-blocks-info-box-link-wrap{border-top:0px solid #ffffff;border-right:0px solid #ffffff;border-bottom:0px solid #ffffff;border-left:0px solid #ffffff;}}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box321_aaeef3-c6\"><span class=\"kt-blocks-info-box-link-wrap info-box-link kt-blocks-info-box-media-align-left kt-info-halign-center kb-info-box-vertical-media-align-top\"><div class=\"kt-blocks-info-box-media-container\"><div class=\"kt-blocks-info-box-media kt-info-media-animate-none\"><div class=\"kadence-info-box-icon-container kt-info-icon-animate-none\"><div class=\"kadence-info-box-icon-inner-container\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_home kt-info-svg-icon\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 9l9-7 9 7v11a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2z\"\/><polyline points=\"9 22 9 12 15 12 15 22\"\/><\/svg><\/span><\/div><\/div><\/div><\/div><div class=\"kt-infobox-textcontent\"><p class=\"kt-blocks-info-box-text\"><br><br><strong>South East Scotland <em>*insert department name* <\/em>Department<\/strong><br>David Brock Building<br>Western General Hospital<br>Edinburgh<br>EH4 2XU<br><\/p><\/div><\/span><\/div>\n\n\n<style>.kt-svg-icons321_8caaca-20 .kt-svg-item-0 .kb-svg-icon-wrap{color:var(--global-palette4, #2D3748);font-size:50px;}.wp-block-kadence-icon.kt-svg-icons321_8caaca-20{justify-content:flex-start;}<\/style>\n<div class=\"wp-block-kadence-icon kt-svg-icons kt-svg-icons321_8caaca-20 alignnone\"><style>.kt-svg-item-321_c7269c-10 .kb-svg-icon-wrap, .kt-svg-style-stacked.kt-svg-item-321_c7269c-10 .kb-svg-icon-wrap{font-size:26px;background:transparent;border-width:0px;border-radius:0%;padding-top:var(--global-kb-spacing-xs, 1rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xs, 1rem);padding-left:var(--global-kb-spacing-xs, 1rem);}<\/style>\n<div class=\"wp-block-kadence-single-icon kt-svg-style-stacked kt-svg-icon-wrap kt-svg-item-321_c7269c-10\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_people\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" 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