We\u2019re moving over to sending letters electronically meaning you can view your administration letters on your mobile phone, tablet or computer.<\/p>\n\n\n\n
Across NHS Lothian we send a high volume of letters by post each month. To help us reach patients quicker, reduce costs and reduce the environmental impact, we are moving to sending our administration letters electronically where possible. By administration letters, we mean letters such as Appointment, Cancellation, Add to Waiting List, Admission and Rescheduled appointments.<\/p>\n\n\n\n
If you have a mobile phone then you don\u2019t need to wait for your administration letter to arrive in the post anymore as you will receive notification to view your letter at the click of a button via our online portal.<\/p>\n\n\n\n
Don\u2019t worry about missing a letter as if you don\u2019t open the electronic letter- within 48 hours a hard copy paper version will be sent to you by post. If you don\u2019t have a mobile phone, or you\u2019ve not given us your mobile number, you will continue to receive paper letters in the post.<\/p>\n\n\n\n