{"id":325,"date":"2022-06-23T16:13:44","date_gmt":"2022-06-23T15:13:44","guid":{"rendered":"https:\/\/services.nhslothian.scot\/edinburghfertilitycentre\/patient-feedback\/"},"modified":"2022-06-26T22:55:51","modified_gmt":"2022-06-26T21:55:51","slug":"patient-feedback","status":"publish","type":"page","link":"https:\/\/services.nhslothian.scot\/edinburghfertilitycentre\/patient-feedback\/","title":{"rendered":"Patient Feedback"},"content":{"rendered":"\n<p>We are committed to providing the best quality care and treatment and always aim to continually improve our services. We believe that the best people to tell us how we are performing are those who have experienced our services and we really value and appreciate their comments and feedback.<\/p>\n\n\n\n<p>Human Fertilisation and Embryology Authority (HFEA) regularly carry out independent assessments of our centre, the results of which are available on their website. To share your treatment experience and help our centre provide the best possible service, please click the link below to access the HFEA online patient feedback form. The form should take no more than 5 minutes to complete and will help others decide if this is the right centre for them.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.hfea.gov.uk\/choose-a-clinic\/clinic-search\/results\/201\/patient-rating\/\" target=\"_blank\" rel=\"noreferrer noopener\">Online Survey<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"alignwide has-text-align-center colourtextbold wp-block-heading\">What You Have Told Us<\/h2>\n\n\n\n<p class=\"has-text-align-center\">We value hearing about your experience with us in your own words. Below is just some of the feedback we have received from our patients.<\/p>\n\n\n<style>.kt-blocks-testimonials-wrap_cd91d7-37 .kt-svg-testimonial-global-icon{font-size:30px;}.kt-blocks-testimonials-wrap_cd91d7-37 .kt-testimonial-item-0 .kt-svg-testimonial-icon{color:#555555;font-size:50px;}.kt-blocks-testimonials-wrap_cd91d7-37 .kt-testimonial-item-1 .kt-svg-testimonial-icon{color:#555555;font-size:50px;}.kt-blocks-testimonials-wrap_cd91d7-37 .kt-testimonial-item-2 .kt-svg-testimonial-icon{color:#555555;font-size:50px;}.kt-blocks-testimonials-wrap_cd91d7-37 .kt-testimonial-item-3 .kt-svg-testimonial-icon{color:#555555;font-size:50px;}.kt-blocks-testimonials-wrap_cd91d7-37 .kt-testimonial-item-4 .kt-svg-testimonial-icon{color:#555555;font-size:50px;}.kt-blocks-testimonials-wrap_cd91d7-37 .kt-testimonial-item-5 .kt-svg-testimonial-icon{color:#555555;font-size:50px;}.kt-blocks-testimonials-wrap_cd91d7-37 .kt-testimonial-item-6 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.kt-blocks-testimonials-inner-wrap .kt-blocks-carousel-init:not(.splide-initialized):not(.tns-slider){margin-left:-mdpx;}.kt-blocks-testimonials-wrap_cd91d7-37 .kt-testimonial-item-wrap{padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;}.kt-blocks-testimonials-wrap_cd91d7-37 .kt-testimonial-item-wrap .kt-testimonial-title{margin-top:0px;margin-right:0px;margin-bottom:15px;margin-left:0px;}.kt-blocks-testimonials-wrap_cd91d7-37 .kt-testimonial-item-wrap{max-width:500px;}@media all and (max-width: 1024px){.kt-blocks-testimonials-wrap_cd91d7-37 .kt-blocks-testimonials-inner-wrap .kt-blocks-carousel-init:not(.splide-initialized):not(.tns-slider) .kb-slide-item{display:none;}}@media all and (max-width: 1024px){.kt-blocks-testimonials-wrap_cd91d7-37 .kt-blocks-testimonials-inner-wrap .kt-blocks-carousel-init:not(.splide-initialized):not(.tns-slider) .kb-slide-item:nth-child(-n+1){padding-left:mdpx;display:block;float:left;width:calc(100% \/ 1);}}@media all and (max-width: 1024px){.kt-blocks-testimonials-wrap_cd91d7-37 .kt-blocks-testimonials-inner-wrap .kt-blocks-carousel-init:not(.splide-initialized):not(.tns-slider){margin-left:-mdpx;}}@media all and (max-width: 767px){.kt-blocks-testimonials-wrap_cd91d7-37 .kt-blocks-carousel .kt-blocks-testimonial-carousel-item{padding-top:px;padding-bottom:px;margin-top:px;margin-bottom:px;}.kt-blocks-testimonials-wrap_cd91d7-37 .kt-blocks-testimonials-inner-wrap .kt-blocks-carousel-init:not(.splide-initialized):not(.tns-slider) .kb-slide-item{display:none;}.kt-blocks-testimonials-wrap_cd91d7-37 .kt-blocks-testimonials-inner-wrap .kt-blocks-carousel-init:not(.splide-initialized):not(.tns-slider) .kb-slide-item:nth-child(-n+1){display:block;float:left;width:calc(100% \/ 1);padding-left:mdpx;}.kt-blocks-testimonials-wrap_cd91d7-37 .kt-blocks-testimonials-inner-wrap .kt-blocks-carousel-init:not(.splide-initialized):not(.tns-slider){margin-left:-mdpx;}}<\/style>\n<div class=\"wp-block-kadence-testimonials kt-testimonial-halign-center kt-testimonial-style-basic kt-testimonials-media-off kt-testimonials-icon-off kt-testimonial-columns-1 kt-t-xxl-col-1 kt-t-xl-col-1 kt-t-lg-col-1 kt-t-md-col-1 kt-t-sm-col-1 kt-t-xs-col-1 kt-blocks-testimonials-wrap_cd91d7-37 tns-carousel-wrap testimonial_carousel\"><div class=\"kt-blocks-carousel kt-carousel-container-dotstyle-none kt-carousel-container-arrowstyle-whiteondark\"><div class=\"kt-blocks-carousel-init kt-carousel-arrowstyle-whiteondark kt-carousel-dotstyle-none\" data-columns-xxl=\"1\" data-columns-xl=\"1\" data-columns-md=\"1\" data-columns-sm=\"1\" data-columns-xs=\"1\" data-columns-ss=\"1\" data-slider-gap=\"30px\" data-slider-gap-tablet=\"30px\" data-slider-gap-mobile=\"30px\" data-slider-anim-speed=\"400\" data-slider-scroll=\"1\" data-slider-arrows=\"true\" data-slider-dots=\"false\" data-slider-hover-pause=\"false\" data-slider-auto=\"true\" data-slider-speed=\"7000\"><div class=\"kt-blocks-testimonial-carousel-item kb-slide-item\"><div class=\"kt-testimonial-item-wrap kt-testimonial-item-0\" style=\"border-color:#eeeeee;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;max-width:500px\"><div class=\"kt-testimonial-text-wrap\"><div class=\"kt-testimonial-content-wrap\"><div class=\"kt-testimonial-content\"><strong><em>&#8220;From the bottom of our heart, massive thank you! He means the world to us!&#8221;<\/em><\/strong><\/div><\/div><\/div><\/div><\/div><div class=\"kt-blocks-testimonial-carousel-item kb-slide-item\"><div class=\"kt-testimonial-item-wrap kt-testimonial-item-1\" style=\"border-color:#eeeeee;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;max-width:500px\"><div class=\"kt-testimonial-text-wrap\"><div class=\"kt-testimonial-content-wrap\"><div class=\"kt-testimonial-content\"><strong><em>&#8220;What your team does at EFREC is truly amazing and we will be forever grateful.&#8221;<\/em><\/strong><\/div><\/div><\/div><\/div><\/div><div class=\"kt-blocks-testimonial-carousel-item kb-slide-item\"><div class=\"kt-testimonial-item-wrap kt-testimonial-item-2\" style=\"border-color:#eeeeee;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;max-width:500px\"><div class=\"kt-testimonial-text-wrap\"><div class=\"kt-testimonial-content-wrap\"><div class=\"kt-testimonial-content\"><em><strong>&#8220;Your smiles, kind words and emotional support eased our pain and gave us hope.&#8221;<\/strong><\/em><\/div><\/div><\/div><\/div><\/div><div class=\"kt-blocks-testimonial-carousel-item kb-slide-item\"><div class=\"kt-testimonial-item-wrap kt-testimonial-item-3\" style=\"border-color:#eeeeee;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;max-width:500px\"><div class=\"kt-testimonial-text-wrap\"><div class=\"kt-testimonial-content-wrap\"><div class=\"kt-testimonial-content\"><em><strong>&#8220;A huge thank you for all the help and support.&#8221;<\/strong><\/em><\/div><\/div><\/div><\/div><\/div><div class=\"kt-blocks-testimonial-carousel-item kb-slide-item\"><div class=\"kt-testimonial-item-wrap kt-testimonial-item-4\" style=\"border-color:#eeeeee;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;max-width:500px\"><div class=\"kt-testimonial-text-wrap\"><div class=\"kt-testimonial-content-wrap\"><div class=\"kt-testimonial-content\"><em><strong>&#8220;Thanks for making out dreams come true!&#8221;<\/strong><\/em><\/div><\/div><\/div><\/div><\/div><div class=\"kt-blocks-testimonial-carousel-item kb-slide-item\"><div class=\"kt-testimonial-item-wrap kt-testimonial-item-5\" style=\"border-color:#eeeeee;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;max-width:500px\"><div class=\"kt-testimonial-text-wrap\"><div class=\"kt-testimonial-content-wrap\"><div class=\"kt-testimonial-content\"><em><strong>&#8220;This wouldn&#8217;t have been possible without you all.&#8221;<\/strong><\/em><\/div><\/div><\/div><\/div><\/div><div class=\"kt-blocks-testimonial-carousel-item kb-slide-item\"><div class=\"kt-testimonial-item-wrap kt-testimonial-item-6\" style=\"border-color:#eeeeee;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;max-width:500px\"><div class=\"kt-testimonial-text-wrap\"><div class=\"kt-testimonial-content-wrap\"><div class=\"kt-testimonial-content\"><em><strong>&#8220;Thank you all so much for all your help, kindness and support.&#8221;<\/strong><\/em><\/div><\/div><\/div><\/div><\/div><div class=\"kt-blocks-testimonial-carousel-item kb-slide-item\"><div class=\"kt-testimonial-item-wrap kt-testimonial-item-7\" style=\"border-color:#eeeeee;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;max-width:500px\"><div class=\"kt-testimonial-text-wrap\"><div class=\"kt-testimonial-content-wrap\"><div class=\"kt-testimonial-content\"><em><strong>&#8220;We want to thank you from the bottom of our hearts for all your help and support during our journey to create our complete famil<\/strong><\/em>y.&#8221;<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>We are committed to providing the best quality care and treatment and always aim to continually improve our services. We believe that the best people to tell us how we are performing are those who have experienced our services and we really value and appreciate their comments and feedback. Human Fertilisation and Embryology Authority (HFEA)<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":20,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"class_list":["post-325","page","type-page","status-publish","hentry"],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"NHS Lothian","author_link":"https:\/\/services.nhslothian.scot\/edinburghfertilitycentre\/author\/nhs-lothian\/"},"rttpg_comment":0,"rttpg_category":false,"rttpg_excerpt":"We are committed to providing the best quality care and treatment and always aim to continually improve our services. We believe that the best people to tell us how we are performing are those who have experienced our services and we really value and appreciate their comments and feedback. Human Fertilisation and Embryology Authority (HFEA)","_links":{"self":[{"href":"https:\/\/services.nhslothian.scot\/edinburghfertilitycentre\/wp-json\/wp\/v2\/pages\/325","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/services.nhslothian.scot\/edinburghfertilitycentre\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/services.nhslothian.scot\/edinburghfertilitycentre\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/services.nhslothian.scot\/edinburghfertilitycentre\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/services.nhslothian.scot\/edinburghfertilitycentre\/wp-json\/wp\/v2\/comments?post=325"}],"version-history":[{"count":0,"href":"https:\/\/services.nhslothian.scot\/edinburghfertilitycentre\/wp-json\/wp\/v2\/pages\/325\/revisions"}],"wp:attachment":[{"href":"https:\/\/services.nhslothian.scot\/edinburghfertilitycentre\/wp-json\/wp\/v2\/media?parent=325"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/services.nhslothian.scot\/edinburghfertilitycentre\/wp-json\/wp\/v2\/categories?post=325"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}