{"id":13237,"date":"2025-11-14T15:03:00","date_gmt":"2025-11-14T15:03:00","guid":{"rendered":"https:\/\/services.nhslothian.scot\/carehomes\/?page_id=13237"},"modified":"2025-11-14T16:59:35","modified_gmt":"2025-11-14T16:59:35","slug":"draft-vocal-voice-of-carers-across-lothian","status":"publish","type":"page","link":"https:\/\/services.nhslothian.scot\/carehomes\/draft-vocal-voice-of-carers-across-lothian\/","title":{"rendered":"VOCAL (Voice of Carers Across Lothian)"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"594\" src=\"https:\/\/services.nhslothian.scot\/carehomes\/wp-content\/uploads\/sites\/31\/2023\/04\/Vocal-header-4-1024x594.png\" alt=\"vocal-header-4\" class=\"wp-image-5101\" style=\"aspect-ratio:1.4152410575427683;width:662px;height:auto\" srcset=\"https:\/\/services.nhslothian.scot\/carehomes\/wp-content\/uploads\/sites\/31\/2023\/04\/Vocal-header-4-1024x594.png 1024w, https:\/\/services.nhslothian.scot\/carehomes\/wp-content\/uploads\/sites\/31\/2023\/04\/Vocal-header-4-300x174.png 300w, https:\/\/services.nhslothian.scot\/carehomes\/wp-content\/uploads\/sites\/31\/2023\/04\/Vocal-header-4-768x446.png 768w, https:\/\/services.nhslothian.scot\/carehomes\/wp-content\/uploads\/sites\/31\/2023\/04\/Vocal-header-4-1536x892.png 1536w, https:\/\/services.nhslothian.scot\/carehomes\/wp-content\/uploads\/sites\/31\/2023\/04\/Vocal-header-4-1520x882.png 1520w, https:\/\/services.nhslothian.scot\/carehomes\/wp-content\/uploads\/sites\/31\/2023\/04\/Vocal-header-4.png 1995w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">VOCAL supports unpaid carers in Edinburgh and Midlothian in all caring situations and relationships, to help identify the issues affecting them and achieve the best possible outcome for carers.<\/h3>\n\n\n\n<p class=\"has-text-align-center has-regular-font-size\" style=\"font-style:normal;font-weight:400\">This page provides information for <a href=\"#info-for-carers\">Unpaid Carers<\/a>, <a href=\"#professionals-working\">Professionals working with Unpaid Carers<\/a>, and <a href=\"#VOCAL-Referral\">referral<\/a> and <a href=\"#contact-details\">contact<\/a> details for Vocal &#8211; applicable to Edinburgh and Midlothian.<\/p>\n\n\n\n<div class=\"wp-block-group alignwide has-light-accent-grey-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Who is an Unpaid Carer?<\/h3>\n\n\n\n<blockquote class=\"wp-block-quote has-text-align-right is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-text-align-center has-light-accent-green-background-color has-background\" style=\"border-width:8px\">An individual who provides or intends to provide care for another individual<\/p>\n<cite>The Carers (Scotland) Act 2016<\/cite><\/blockquote>\n\n\n\n<p class=\"has-regular-font-size\" style=\"font-style:normal;font-weight:400\">An unpaid carer is anyone supporting a family member, partner, relative or friend, of any age, with help to manage a long-term condition, disability, physical or mental health condition or drug and alcohol use.<br><br>A caring role could be as simple as getting someone their shopping once a week, taking them to medical appointments or you could be responsible for all their everyday needs.<br><br>You can\u2019t always tell if someone is a carer but those providing care and support to family members and friends need support too. A carer may see themselves as a doing what any wife, husband, partner, son, daughter, parent, relative or friend would do.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><style>.wp-block-kadence-spacer.kt-block-spacer-13237_b6e6ba-bc .kt-block-spacer{height:84px;}.wp-block-kadence-spacer.kt-block-spacer-13237_b6e6ba-bc .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-13237_b6e6ba-bc\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><\/div><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"295\" height=\"272\" src=\"https:\/\/services.nhslothian.scot\/carehomes\/wp-content\/uploads\/sites\/31\/2023\/04\/Woman-with-cup-of-tea.jpg\" alt=\"a woman smiling with a cup of tea\" class=\"wp-image-5096\" style=\"width:358px;height:auto\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-center\">Facts: Unpaid Carers&#8230;<\/h4>\n\n\n\n<ul style=\"font-style:normal;font-weight:400\" class=\"wp-block-list has-regular-font-size\">\n<li>Don\u2019t have to live with the person they care for.<\/li>\n\n\n\n<li class=\"has-regular-font-size\">Can be providing lots of different types of support such as help with shopping, finances, domestic tasks, emotional support, personal care, or supporting someone following a stay in hospital.<\/li>\n\n\n\n<li>Can continue to provide care for someone when they enter a Care Home or receive support from professional services.<\/li>\n\n\n\n<li>Can balance unpaid care with paid employment.<\/li>\n\n\n\n<li>Have legal rights.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Unpaid Carers and Care Homes<\/h4>\n\n\n\n<p>If you have been supporting someone who then moves to a Care Home, your caring role is likely to change, but you do not necessarily stop being a carer.<br><br>You may still spend time visiting the person you care for in their Care Home, help with decisions around their care and provide emotional support.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"true\" data-scroll-offset=\"0\" id=\"info-for-carers\"><h2 id=\"at-132370\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">Information for Carers<\/h2><div id=\"ac-132370\" class=\"c-accordion__content\">\n<div class=\"wp-block-group alignwide has-light-accent-grey-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"Support\">VOCAL\u2019s Carer Support Team<\/h3>\n\n\n\n<p class=\"has-regular-font-size\" style=\"font-style:normal;font-weight:400\">VOCAL\u2019s carer support team works individually with carers to identify a plan of support which can include:<\/p>\n\n\n\n<div class=\"wp-block-group has-hazard-yellow-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-light-accent-green-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center has-regular-font-size\" style=\"font-style:normal;font-weight:400\"><strong>Access to information, advice and guidance<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-light-accent-grey-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center has-regular-font-size\" style=\"font-style:normal;font-weight:400\"><strong>Peer support and mentoring<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-light-accent-green-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center has-regular-font-size\" style=\"font-style:normal;font-weight:400\"><strong>Welfare rights, income maximisation and access to grants<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-light-accent-grey-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center has-regular-font-size\" style=\"font-style:normal;font-weight:400\"><strong>Legal Surgeries for wills, power of attorney and guardianship<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-light-accent-grey-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center has-regular-font-size\" style=\"font-style:normal;font-weight:400\"><strong>Counselling<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-light-accent-green-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center has-regular-font-size\" style=\"font-style:normal;font-weight:400\"><strong>Carer activities, training and events<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-light-accent-grey-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center has-regular-font-size\" style=\"font-style:normal;font-weight:400\"><strong>Access to Breaks<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-light-accent-green-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center has-regular-font-size\" style=\"font-style:normal;font-weight:400\"><strong>Complementary therapies and self-care activities<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Feedback from carers<\/h3>\n\n\n\n<p>The Edinburgh Carers Survey in 2023 provided the following feedback from carers on the support they received VOCAL:<\/p>\n\n\n\n<p>\u201cLots of help with finance, spend time with other people \/ let you feel you are not alone with your problem.\u201d<\/p>\n\n\n\n<p>\u201cThey stepped up when I was completely drained financially emotionally and physically. They helped me in every way to put my life back together and still help me to keep it that way. I am eternally grateful to them.\u201d<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-light-accent-grey-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"Events\">Carer Training Events<\/h3>\n\n\n\n<p class=\"has-regular-font-size\" style=\"font-style:normal;font-weight:400\">A range of courses, events and activities are available for carers. Whether you want information, education, support or just a &#8220;time-out&#8221; there is a huge range of topics to choose from, these include:<\/p>\n\n\n\n<ul style=\"font-style:normal;font-weight:400\" class=\"wp-block-list has-regular-font-size\">\n<li>Money and benefits&nbsp;&nbsp;&nbsp;<\/li>\n\n\n\n<li>Understanding illnesses, disabilities or conditions like dementia or autism&nbsp;&nbsp;<\/li>\n\n\n\n<li>Focusing on your own wellbeing&nbsp;&nbsp;<\/li>\n\n\n\n<li>Practical skills such as moving and handling&nbsp;<\/li>\n\n\n\n<li>Planning for the future or emergencies&nbsp;&nbsp;<\/li>\n\n\n\n<li>Household adaptations and equipment&nbsp;<\/li>\n\n\n\n<li>Peer support groups for specific caring roles, such as parent carers or working carers&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"has-regular-font-size\" style=\"font-style:normal;font-weight:400\">All courses, events and activities for carers living or caring for someone in&nbsp;Edinburgh&nbsp;or&nbsp;Midlothian are free of charge and are provided by Vocal and a number of other training providers.<br><br>Please see the <a href=\"https:\/\/www.vocal.org.uk\/our-services\/training-and-activities\/\" target=\"_blank\" rel=\"noreferrer noopener\">Training and Activities<\/a> section of the VOCAL website for full details.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-light-accent-grey-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"additional\">Additional Services<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">Affordable mobility equipment<\/h4>\n\n\n\n<p class=\"has-regular-font-size\" style=\"font-style:normal;font-weight:400\">Are you looking for mobility aids to support your caring role, and help the person you care for to be more independent? <br><br><a href=\"https:\/\/www.vocal.org.uk\/our-services\/future-planning\/treasure-tree\/\" target=\"_blank\" rel=\"noreferrer noopener\">Treasure Tree<\/a> is VOCAL\u2019s shop and social enterprise where you can buy scooters, wheelchairs, hoists and more at discounted rates. These are second-hand items donated by other unpaid carers who want to help promote independence, safety and quality of life for carers and the people you care for.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-light-accent-grey-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"breaksforcarers\">Breaks for Carers<\/h3>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"468\" height=\"264\" src=\"https:\/\/services.nhslothian.scot\/carehomes\/wp-content\/uploads\/sites\/31\/2023\/04\/wee-breaks-1.jpg\" alt=\"Voice of Carers Across Lothian advertisement stating &quot;Do you need a wee break from caring, we can help fund your next break!&quot;\" class=\"wp-image-5025 size-full\" srcset=\"https:\/\/services.nhslothian.scot\/carehomes\/wp-content\/uploads\/sites\/31\/2023\/04\/wee-breaks-1.jpg 468w, https:\/\/services.nhslothian.scot\/carehomes\/wp-content\/uploads\/sites\/31\/2023\/04\/wee-breaks-1-300x169.jpg 300w\" sizes=\"auto, (max-width: 468px) 100vw, 468px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-text-align-center has-regular-font-size\" style=\"font-style:normal;font-weight:400\">VOCAL Wee Breaks service supports and encourages unpaid carers to take regular planned breaks from their caring role.<br><br>Visit the <a href=\"https:\/\/www.vocal.org.uk\/our-services\/wee-breaks\/\" target=\"_blank\" rel=\"noreferrer noopener\">Wee Breaks service<\/a> section on the VOCAL website for more details.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-light-accent-grey-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"vocalresources\">Resources<\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-regular-font-size\" style=\"font-style:normal;font-weight:400\">VOCAL provides a wealth of useful information for carers  from practical help to emotional and supportive support.<br><br>Please view the <a href=\"https:\/\/www.vocal.org.uk\/practitioners-employers\/practitioners\/resources\/\" target=\"_blank\" rel=\"noreferrer noopener\">VOCAL Resources <\/a>webpage for more details.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-text-align-center has-light-accent-green-background-color has-background\" style=\"border-width:8px\">The VOCAL pack was excellent. I used the information to determine what I needed to do and just got on with it!<\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"true\" data-scroll-offset=\"0\" id=\"professionals-working\"><h2 id=\"at-132371\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">Support and Information for Professionals Working with Unpaid Carers<\/h2><div id=\"ac-132371\" class=\"c-accordion__content\">\n<div class=\"wp-block-group alignwide has-light-accent-grey-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">How to Identify an Unpaid Carer<\/h3>\n\n\n\n<p class=\"has-regular-font-size\" style=\"font-style:normal;font-weight:400\">3 in 5 people will have caring responsibilities at some point in their lives. Most of us will have at least some experience of caring whether that\u2019s as a carer or knowing someone who is.<br><br>Many people in caring roles do not recognise themselves as a carer. It is often the case that carers will see themselves as acting in the role defined by their relationship with the person they are caring for.<br><br>Self-identification can be challenging as many carers see their relationship with the person they care for as one of being a parent, child, neighbour, friend or partner and don\u2019t recognise &#8216;carer&#8217; as a term they would identify with.<br><br>Healthcare professionals are well placed to help in the identification of carers. Carers can often be recognised as the person:<\/p>\n\n\n\n<ul style=\"font-style:normal;font-weight:400\" class=\"wp-block-list has-regular-font-size\">\n<li>Visiting the resident\/patient regularly<\/li>\n\n\n\n<li>Bringing food to visits<\/li>\n\n\n\n<li>Who is talked about most by the resident\/patient<\/li>\n\n\n\n<li>Supporting them to attend appointments<\/li>\n\n\n\n<li>Picking up prescriptions<\/li>\n<\/ul>\n\n\n\n<p class=\"has-regular-font-size\" style=\"font-style:normal;font-weight:400\">Even if a carer does not see themselves this way, and does not want to be called a carer, they can still access vital help, advice, and information. &nbsp;<br><br>Identifying as a carer can be a long and emotional journey, and it can be even more difficult for carers to then recognise they need support. Professionals can help identify and (<strong>with the carer&#8217;s consent<\/strong>) <a href=\"#VOCAL-Referral\">refer<\/a> unpaid carers to VOCAL as carers often don\u2019t feel seen.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-light-accent-grey-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Working with Carers<\/h3>\n\n\n\n<p class=\"has-regular-font-size\" style=\"font-style:normal;font-weight:400\">Carers have a unique role in the life of the person they care for. They have valuable knowledge which can contribute to the care and treatment of the person they care for.<br><br><strong>There are many ways you can include a carer in health care support, you can ask:<\/strong><\/p>\n\n\n\n<ul style=\"font-style:normal;font-weight:400\" class=\"wp-block-list has-regular-font-size\">\n<li>How are you getting on?<\/li>\n\n\n\n<li>Do you have enough information or any questions?<\/li>\n\n\n\n<li>What would help you?<\/li>\n\n\n\n<li>What times work best for appointments?<\/li>\n<\/ul>\n\n\n\n<p class=\"has-regular-font-size\" style=\"font-style:normal;font-weight:400\"><strong>Working with carers can bring many mutual benefits including:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Better outcomes for carers and the people they care for<\/li>\n\n\n\n<li>Reduced stress and some of the impact of caring for carers<\/li>\n\n\n\n<li>Enables carers to continue for ad long as they wish<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-align-center has-regular-font-size\" style=\"font-style:normal;font-weight:400\"><strong>By involving carers in planning and decisions about the person they care for, everyone can benefit. Every conversation you have with a carer can make a difference.<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-light-accent-grey-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Education &#8211; Free Training for Professionals<\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-regular-font-size\" style=\"font-style:normal;font-weight:400\">VOCAL works in partnership with professionals from all backgrounds to support unpaid carers in Edinburgh and Midlothian. <br><br>If you would like someone from VOCAL to visit you to talk about carer identification, carer issues, carer support, and partnership with VOCAL, please&nbsp;contact <a href=\"mailto:thinkcarer@vocal.org.uk\" target=\"_blank\" rel=\"noreferrer noopener\">thinkcarer@vocal.org.uk<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/services.nhslothian.scot\/carehomes\/wp-content\/uploads\/sites\/31\/2023\/04\/training-1024x512.jpg\" alt=\"VOCAL training advertisement\" class=\"wp-image-5085\" srcset=\"https:\/\/services.nhslothian.scot\/carehomes\/wp-content\/uploads\/sites\/31\/2023\/04\/training-1024x512.jpg 1024w, https:\/\/services.nhslothian.scot\/carehomes\/wp-content\/uploads\/sites\/31\/2023\/04\/training-300x150.jpg 300w, https:\/\/services.nhslothian.scot\/carehomes\/wp-content\/uploads\/sites\/31\/2023\/04\/training-768x384.jpg 768w, https:\/\/services.nhslothian.scot\/carehomes\/wp-content\/uploads\/sites\/31\/2023\/04\/training.jpg 1244w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-regular-font-size\" style=\"font-style:normal;font-weight:400\">VOCAL also deliver <strong>fortnightly open training sessions<\/strong> for professionals to attend &#8211; you can arrange a bespoke session for your team or access the open sessions via&nbsp;<a href=\"https:\/\/www.vocal.org.uk\/practitioners-employers\/practitioners\/practitioner-training\/\" target=\"_blank\" rel=\"noreferrer noopener\">Practitioner&nbsp;training &#8211; VOCAL<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-light-accent-grey-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Resources<\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-regular-font-size\" style=\"font-style:normal;font-weight:400\">Explore a range of tools and information designed to support professionals working with unpaid carers.<br><br>Please view the <a href=\"https:\/\/www.vocal.org.uk\/practitioners-employers\/practitioners\/resources\/\" target=\"_blank\" rel=\"noreferrer noopener\">VOCAL Resources <\/a>webpage for more details.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"true\" data-scroll-offset=\"0\" id=\"VOCAL-Referral\"><h2 id=\"at-132372\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">Referrals<\/h2><div id=\"ac-132372\" class=\"c-accordion__content\">\n<div class=\"wp-block-group has-light-accent-grey-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-regular-font-size\" style=\"font-style:normal;font-weight:400\">VOCAL welcomes referrals directly from carers themselves, or from family members or professionals working with carers (<strong>with the carers\u2019 consent<\/strong>). <br><br>To make a referral for yourself or somone else please complete our <a href=\"https:\/\/www.vocal.org.uk\/referrals\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>secure online referral form<\/strong><\/a>&nbsp;or contact VOCAL directly (see <a href=\"#contact-details\">contact details<\/a>).<br><br><strong>If referring someone else<\/strong>, <strong>please ensure that the carer is fully aware that you are making the referral and to whom.<\/strong><br><br>To make a referral you will need to give some details, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name of the carer<\/li>\n\n\n\n<li>Address of the carer<\/li>\n\n\n\n<li>Contact details (phone\/email) of the carer<\/li>\n\n\n\n<li>Some information about their caring situation.<\/li>\n<\/ul>\n\n\n\n<p>Following referral or self-referral all carers will receive a comprehensive information pack and an initial phone call to explore their personal situation. The carer will then be allocated to the most appropriate practitioner who will provide&nbsp;one to one support over the phone, at home or in the community depending on the carer\u2019s needs or preference.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"true\" data-scroll-offset=\"0\" id=\"contact-details\"><h2 id=\"at-132373\" class=\"c-accordion__title js-accordion-controller\" role=\"button\">Contact Details &amp; Social Media<\/h2><div id=\"ac-132373\" class=\"c-accordion__content\">\n<div class=\"wp-block-group has-light-accent-grey-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h4 class=\"wp-block-heading has-text-align-center has-light-accent-green-background-color has-background\">Edinburgh<\/h4>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Edinburgh Carers&#8217; Hub<br>60 Leith Walk<br>EDINBURGH<br>EH6 5HB<br><br>Telephone: Freephone 0808 196 6666<br>Email: <a href=\"mailto:centre@vocal.org.uk\">centre@vocal.org.uk<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/services.nhslothian.scot\/carehomes\/wp-content\/uploads\/sites\/31\/2025\/11\/vocal-edinburgh-location-1024x768.jpg\" alt=\"photo showing the building of Edinburgh's VOCAL location\" class=\"wp-image-13321\" srcset=\"https:\/\/services.nhslothian.scot\/carehomes\/wp-content\/uploads\/sites\/31\/2025\/11\/vocal-edinburgh-location-1024x768.jpg 1024w, https:\/\/services.nhslothian.scot\/carehomes\/wp-content\/uploads\/sites\/31\/2025\/11\/vocal-edinburgh-location-300x225.jpg 300w, https:\/\/services.nhslothian.scot\/carehomes\/wp-content\/uploads\/sites\/31\/2025\/11\/vocal-edinburgh-location-768x576.jpg 768w, https:\/\/services.nhslothian.scot\/carehomes\/wp-content\/uploads\/sites\/31\/2025\/11\/vocal-edinburgh-location-1536x1152.jpg 1536w, https:\/\/services.nhslothian.scot\/carehomes\/wp-content\/uploads\/sites\/31\/2025\/11\/vocal-edinburgh-location-1520x1140.jpg 1520w, https:\/\/services.nhslothian.scot\/carehomes\/wp-content\/uploads\/sites\/31\/2025\/11\/vocal-edinburgh-location.jpg 1770w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h5 class=\"wp-block-heading has-text-align-center\">Social Media<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.facebook.com\/VOCALEdinburgh\" target=\"_blank\" rel=\"noreferrer noopener\">Facebook<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/twitter.com\/VOCALEdinburgh\" target=\"_blank\" rel=\"noreferrer noopener\">X (formally Twitter)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/uk.linkedin.com\/company\/vocalcarers\" target=\"_blank\" rel=\"noreferrer noopener\">LinkedIn<\/a> <\/li>\n\n\n\n<li><a href=\"https:\/\/www.youtube.com\/@VOCAL813\" target=\"_blank\" rel=\"noreferrer noopener\">YouTube<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center has-light-accent-green-background-color has-background\">Midlothian<\/h4>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>VOCAL Carer Centre<br>30\/1 Hardengreen Estate<br>Eskbank<br>Dalkeith<br>EH22 3NX<br><br>Telephone: Freephone 0808 196 6666<br>Email: <a href=\"mailto:midlothian@vocal.org.uk\">midlothian@vocal.org.uk<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"519\" height=\"442\" src=\"https:\/\/services.nhslothian.scot\/carehomes\/wp-content\/uploads\/sites\/31\/2023\/04\/Midlothian-VOCAL-Carer-Centre.jpg\" alt=\"midlothian-vocal-carer-centre\" class=\"wp-image-5029\" srcset=\"https:\/\/services.nhslothian.scot\/carehomes\/wp-content\/uploads\/sites\/31\/2023\/04\/Midlothian-VOCAL-Carer-Centre.jpg 519w, https:\/\/services.nhslothian.scot\/carehomes\/wp-content\/uploads\/sites\/31\/2023\/04\/Midlothian-VOCAL-Carer-Centre-300x255.jpg 300w\" sizes=\"auto, (max-width: 519px) 100vw, 519px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h5 class=\"wp-block-heading has-text-align-center\">Social Media<\/h5>\n\n\n\n<ul class=\"wp-block-list has-regular-font-size\">\n<li><a href=\"https:\/\/www.facebook.com\/VOCALMidlothian\/\" target=\"_blank\" rel=\"noreferrer noopener\">Facebook<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/x.com\/VOCALMidlothian\" target=\"_blank\" rel=\"noreferrer noopener\">X (formally Twitter)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/uk.linkedin.com\/company\/vocalcarers\" target=\"_blank\" rel=\"noreferrer noopener\">LinkedIn<\/a> <\/li>\n\n\n\n<li><a href=\"https:\/\/www.youtube.com\/@VOCAL813\" target=\"_blank\" rel=\"noreferrer noopener\">YouTube<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<p>Updated November 2025 BW, EP &amp; HS<\/p>\n","protected":false},"excerpt":{"rendered":"<p>VOCAL supports unpaid carers in Edinburgh and Midlothian in all caring situations and relationships, to help identify the issues affecting them and achieve the best possible outcome for carers. This page provides information for Unpaid Carers, Professionals working with Unpaid Carers, and referral and contact details for Vocal &ndash; applicable to Edinburgh and Midlothian. Who<\/p>\n","protected":false},"author":47,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"class_list":["post-13237","page","type-page","status-publish","hentry"],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"hazelstewart","author_link":"https:\/\/services.nhslothian.scot\/carehomes\/author\/hazelstewart\/"},"rttpg_comment":0,"rttpg_category":false,"rttpg_excerpt":"VOCAL supports unpaid carers in Edinburgh and Midlothian in all caring situations and relationships, to help identify the issues affecting them and achieve the best possible outcome for carers. This page provides information for Unpaid Carers, Professionals working with Unpaid Carers, and referral and contact details for Vocal &ndash; applicable to Edinburgh and Midlothian. Who","_links":{"self":[{"href":"https:\/\/services.nhslothian.scot\/carehomes\/wp-json\/wp\/v2\/pages\/13237","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/services.nhslothian.scot\/carehomes\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/services.nhslothian.scot\/carehomes\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/services.nhslothian.scot\/carehomes\/wp-json\/wp\/v2\/users\/47"}],"replies":[{"embeddable":true,"href":"https:\/\/services.nhslothian.scot\/carehomes\/wp-json\/wp\/v2\/comments?post=13237"}],"version-history":[{"count":13,"href":"https:\/\/services.nhslothian.scot\/carehomes\/wp-json\/wp\/v2\/pages\/13237\/revisions"}],"predecessor-version":[{"id":13361,"href":"https:\/\/services.nhslothian.scot\/carehomes\/wp-json\/wp\/v2\/pages\/13237\/revisions\/13361"}],"wp:attachment":[{"href":"https:\/\/services.nhslothian.scot\/carehomes\/wp-json\/wp\/v2\/media?parent=13237"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/services.nhslothian.scot\/carehomes\/wp-json\/wp\/v2\/categories?post=13237"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}